The Bitcoin
Call Center
Empowering BTC companies with scalable Customer Service
& Technical Support Outsourcing
The Bitcoin Call Center is powered by 2M Group,
a leading Call & Contact center established in 1994 in San Salvador, El Salvador.
Our services include Calls, Chat, Videocalls, and Email answering services.
Our team has a solid Bitcoin foundation and is ready to provide 24/7 services to your BTC business.
Focus on your business,
we manage your
What we do
Our outsourcing services allow us to become your extended team.
Every operation can be fully customized to your and your customer's needs.
IT Service Outsourcing
Technical on-site & remote support, SOX access, & IT infrastructure management.
Customer Service
We handle all your calls, chats, emails, and social medias.
Mass Engagement
Orchestrate your customers & community with our engagement services.
Trained by
In 2024, we decided to become the first Bitcoin-specialized Call & Contact Center in the world. We had the honor of being the first company for the pilot test of the Bitcoin Diploma for companies designed by our education partner MiPrimerBitcoin.
Our vision is to train our entire team, and to be able to hire future talents who graduated from MPB's Diploma.
Strategically located in the Middle of America
Discover El Salvador, the hotspot country for the Bitcoin Revolution
Friendly Service-oriented
Salvadoran Culture
24/7 Support
Neutral English & Spanish Accent
Bitcoin & US Dollar
as Legal Tender
Focused, Energetic
Team
Central Standard Time
CST Time Zone
Licensed Professionals
Available within 5 hours
from all Americas
Industries
There is no single operation too complex for us to handle.
From food service operations to the enormous energy & airline support operations,
our tailor-made services will match your specific needs.
Air Industry
Governments
Internet Services
Food Industry
Energy Sector
The Team.
2M Group and all its companies have been operating since 30+ years. All 2M projects are family owned and based in El Salvador.
In the fastest-developing
city in America
Support the Adoption of Bitcoin and come meet us
in San Salvador! We will welcome you to our office and you will learn how 2M Group has been excelling in Customer Service for the past 30 years.
Partners
